Team Manager with Italian and English

Team Manager with Italian and English

Job Description

- Organize and manage a team of Inbound Customer Support Associates - Prepare reports and maintain records of work accomplishments and administrative information, as required, and coordinate the preparation, presentation, and communication of work-related information to the supervisor - Coach, facilitate, solve work problems, and participate in the work of the team - Be first point of contact with the customer - Be in charge with the recruitment process; conduct initial and ongoing trainings with the subordinates - Ensure that each team member feels appreciated ,valued and meaningful to the success of the project

Candidate Profile

- Fluent command of both spoken and written Italian - Very good level of spoken and written English - Some managerial (or TL’s) experience is a must - Computer literacy - High communication skills, multitasking, ability to take decisions

The Company Offers

- Competitive remuneration package - Additional social benefits (food vouchers, bonuses, work phone, additional compensations) - Perfect office location - Chance to lead, coach, train and develop team members - Opportunity to work in a multilanguage team - Professional team with unique know-how - Excellent career opportunities Manpower Bulgaria has License № 1385/23.12.2011 for providing human resources services, valid until 23.12.2016

Recruiter Info

Elena Voynova

elena.voynova@manpower.bg

39A Sitniakovo blvd.

Sofia, Sofia 1505